Returns & Refunds
We want you to love what you create with Gift of Earth.
365-Day Returns
We accept returns within 30 days of delivery.
To be eligible for a return, items must be:
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Unused and unpainted
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In their original condition
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Returned with the original packaging
Please note that original shipping charges are non-refundable, and return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us as soon as possible with your order number and photos of the item.
We’ll make it right.
Non-Returnable Items
We cannot accept returns on:
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Painted or used products
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Opened or used painting supplies
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Personalized or custom-made items
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Gift cards
Refunds
Once your return is received and approved, your refund will be issued to your original payment method.
Please allow several business days for your bank or payment provider to process the refund.
Questions? We’re happy to help.